New Zealand Self Drive Tour Reviews

Highest of praise for FirstLight Travel (FLT) an incredible team and Natalie, who put together a truly epic adventure. First, we booked our New Zealand tour in 2019 for travel in 2020. The world had other plans. Throughout the COVID years FLT kept us informed of the situation in NZ and provided good advice about the travelling situation. So when our adventure finally began after 5 years the expectations were high. The expectations were not only met but far exceeded. The 18-day travel adventure was exceptional, every accommodation was flawless every excursion was exceptional! Seriously it was that good, we would go to sleep every night saying Wow it cannot get any better and then a new day would dawn and it was. A few of the highpoints were Essence of Waiheke Wine Tour on our first full day, perfect introduction after 30 plus hours of travelling, fresh sea air wonderful wines and lovely vineyards such a great kickoff. While I could list everything we did I’ll just hit a few not to miss activities – North Island the Kiwidundee tour was a lot of fun and informative with a thoughtful and knowledgeable guide, The Church – Hahei wonderful peaceful and a magnificent restaurant; Waimangu Volcanic Valley: Waimangu Thermal Reserve Self Guided Walk and Boat Cruise probably one of my favorites on the north island a beautiful park and spectacular and easy hike. The cultural experience in Rotorua was really interesting and informative and of course Hobbiton – a blast. The Waitomo Glow Worm Caves: not to be missed – truly an otherworldly experience. For the South Island the train from Christchurch to Greymouth was epic and not to be missed followed on by the drive down to Frans Joesph Glacier a stay at Glenfern Villa wonderful views and an unbelievable Milky Way – wow. Penguin viewing was a lot fun as was a few day respite to explore Queenstown. Truly everything on this tour was spectacular and so much fun highest of praise to FLT for putting this trip together.

Our trip to NZ including a visit to Warbirds over Wanaka, bookended by a boutique hotel stay at the splendid George Hotel in Christchurch, transalpine train to Greymouth and car trip via Franz Josef to Wanaka, and a wonderful stay at the Hermitage, Mt Cook was curated skilfully by Micala at First Light Travel. This bespoke trip gave us the opportunity to see parts of the South Island at the same time as experiencing Warbirds-a must! When cloudy weather precluded a scheduled helicopter landing on Franz Josef glacier, the company was in contact over Easter to ensure we had alternatives and were happy. This level of personalised attention was reminiscent of our previous high end tours of India with Abercrombie and Kent-high praise indeed!
We highly recommend First Light Travel for either organised or individual tours of New Zealand!

We had the most amazing time, all really well organised and planned by Micala . I contacted First Light Travel back in October 2023 , one phone call and several emails to ensure we were happy with the planned itinerary for 21 days spent in NZ. From day 1 we were picked up at the airport and taken to our first stop in Christchurch .
We had a very full and busy itinerary but looking back it was the best way to cram in as much as possible into 21 days - 2 weeks in the South and 1 week in the North including meeting up with my 2 sons for 3 days . They also used FLT to book places and activities. I can't find one thing that wasn't great, we knew exactly where we had to be and when each day , we stayed at motels for 2 nights, one place 3 nights. There were 4 of us and the only one i didn't like was a bed settee in Dunedin but as it was only 2 nights it was manageable. There was one where we couldn't cook in at all and the town was very busy so struggled to find a place to eat , second night we were more prepared to go earlier out to eat. Apparently this is quite common in Te anau.
We would definitely recommend First Light Travel and enjoyed our holiday so much that we are already thinking about going back in 2025 to see other places.

My husband and I planned to take a one month driving holiday in New Zealand as we had done in 2019 in Australia and luckily my earliest internet search found First Light Travel’s site. I had done all the investigation, planning and booking on the internet myself for our Australia vacation. It was incredibly time consuming and resulted in a trip which was not nearly as educational, nor exciting as the New Zealand trip First Light Travel created for us.

We spent some time on the phone with Anna Caudle to find out what was available and to give her an idea of what we were looking for. Within a few days she provided us with a fully outlined and costed trip plan. The plan was significantly more detailed and vastly superior to the one I had developed for Australia.

Over the next short while we spoke with Anna on the phone a couple more times which enabled her to really personalize it to our dream trip and we decided Version 3 was the one.

When we arrived in Auckland she had a driver waiting at the airport to pick us up and from that point on every day was enjoyable and we never had to feel uneasy about where we should be or how to get there. With the number of activities planned it was inevitable that a couple ended up being cancelled and whenever there was an issue First Light answered the phone and resolved it quickly. At the end of the trip they refunded the cost of the couple of cancelled activities.

One of the earliest activities was a visit to the Kauri museum and neither of us had any knowledge about Kauri but we spent a fascinating few hours learning about this amazing period of New Zealand history. The rest of the trip provided many more educational opportunities and we enjoyed every moment of every day. Anna’s experience curating the trip showed over and over again. An example was when we did a half day bike ride from Arrowtown to the Gibbston Wine Valley along the river valley and over the historic Kawarau Bungy Bridge (the place where bungy jumping was invented). The path we rode about 20 Km on had many hills and would not have been enjoyable but for Anna arranging for our bikes to be electrically assisted. A very nice surprise!

In summary, unlike our Australia trip we did not have to spend countless hours doing research and booking accommodations and activities and transportation. First Light’s trip was far more interesting and enjoyable than what we would have booked. We had the comfort of having First Light available to assist us if we experienced any issues. I am convinced that we would not have saved money if we had booked it ourselves on the internet. I believe that First Light’s professional relationships in the travel industry provide them with lower prices than a consumer can obtain on their own. As well, we found that the service providers gave us “frequent flyer” style service. When we checked in we always stated that we were there as First Light had booked it and they always appeared to treat us in a way that would be positively conveyed by us to First Light. We rate our First Light trip to be 11 on a scale of 1 to 10!

We were very pleased with the itinerary planned for us by First Light Travel. Although we had several excursions cancelled due to weather, the information packet given to us on arrival provided alternative activities which were quite enjoyable. Some of the accommodations were a little dated but all were clean and comfortable with friendly and helpful staff.

First Light did a wonderful job with all activities, accommodations and scheduling. They made a big job a very simple thing. Easiest and best trip ever.

We chose First Light Travel because they're awesome! Booking was a breeze thanks to their great service, easy planning, and unique travel options. They were super quick with responses and gave us all the info we needed. Our holiday plans turned out spot-on! From exploring The Rocks in Sydney to checking out Hobbiton and Tongariro Crossing, we had a blast. The accommodations, like The Pods and Airdale Boutiques, were top-notch. Transportation was smooth, and we felt we got great value for our money. Big shoutout to Danielle for making everything so easy—we'll definitely be recommending First Light Travel to our friends!

My wife and I traveled in March 2024 for over three weeks to New Zealand on a trip organized by Anna at First Light Travel.

The trip planning was a great mixture of activities, sightseeing time, touring throughout the country, very nice accommodations, and great service. First Light handed every detail from car rentals, accommodations, activities such as wine tastings, boat and sailing trips, and LOTR tours. Every single thing on our itinerary was well planned and communicated, and First Light also gave great suggestions on driving times, things to do, and quaint out of the way places. They even sent us an email during the trip advising us of road construction and to plan our drive time accordingly. They also recommended two cities (Hanmer Springs and Kaikoura) that we would not have planned to visit that we absolutely loved.

We have shared our great experience with others and plan to use First Light when we plan a 2025 trip to Australia.

First Light was always prompt and courteous with their responses, and really helped me to think through everything we needed for our trip.

Thank you Anna and the entire First Light team for a wonderful vacation!

From start to finish of our New Zealand vacation, we appreciated the help and planning that we received from First Light. Accommodations, vehicle, arranged tours and suggested tips and 'things to do', met or exceeded our expectations. We felt our agent listened to us in the planning stage and the cost was reasonable. What we loved the most about our trip: We were very happy to see our chauffeur when we arrived after our long flights. Redwoods Treewalk, we felt extra special with the express pass.
Kayaking and Maori carvings at Lake Taupo were very impressive and the paddle was just right. The Tasman Glacier Boat trip was interesting and fun. We enjoyed taking a hike up to the Hooker Lake glacier on our own and enjoyed that, too. Our Milford Track and Cruise was delightful. Stunningly beautiful. We loved our day on the bikes. I upgraded to an e-bike and I'm glad I did. It was a very windy day. The river trail was lovely.

Excellent, prompt service with experience recommendations that showed the benefit of using a New Zealand agency. We wouldn’t have thought of including a couple of suggestions but everyone was a brilliant experience. The itinerary issued was full of useful information and prompts and was referred to daily. Excellent service.